Run4Win Terms and Conditions

Welcome to Run4Win. These Terms and Conditions govern your use of our website, games, and services. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform.

Who We Are

Our casino is operated by Novatrix SRL, a company registered in Costa Rica under registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We operate under a licence issued by the Tobique Gaming Commission, e-gaming licence No. 0000002. At Run4Win, we strive to provide a safe, fair, and transparent environment for all our players.

Eligibility and Account Registration

To register an account with us, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We only accept one account per player, household, and IP address. When you sign up with Run4Win, you must provide accurate and complete information, and you are responsible for keeping your login credentials confidential.

• We require proof of identity and address before processing withdrawals.
• We reserve the right to suspend or close accounts that provide false information.
• You must not use our services if you reside in a restricted jurisdiction.

Restricted Territories

Our services are not available to residents of Afghanistan, Belarus, Canada (New Brunswick and Ontario), Central African Republic, China, Cuba, Cyprus, DR Congo, Georgia, Greece, Haiti, Iran, Iraq, Israel, Latvia, Libya, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, Somalia, South Africa, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, and Yemen. Players in Sweden may access our site but are not entitled to bonuses, promotions, or the VIP programme. We primarily serve players from Australia, Canada, Europe, New Zealand, and Kazakhstan. Use of a VPN to circumvent these restrictions is strictly prohibited.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Maestro, SOFORT, Apple Pay, Google Pay, Trustly, Pay4Fun, bank transfer, Net Banking, Skrill, Neteller, ecoPayz, iDebit, Jeton, Jetonbank, MiFinity, MuchBetter, Paysafe, AstroPay, Flexepin, as well as cryptocurrencies including BTC, BCH, ETH, LTC, DOGE, USDT, XRP, BNB, and ADA. The minimum deposit at Run4Win is 20 EUR, and the minimum withdrawal is also 20 EUR (or the crypto equivalent, such as 0.002 BTC or 20 USDT).

Withdrawals are processed using the same method as your deposit wherever possible, and we charge no withdrawal fees. Our withdrawal limits are capped at 7,500 EUR per rolling 7 days and 15,000 EUR per month, with higher limits available to qualifying VIP levels. Once approved, withdrawals are processed within 72 hours; cashouts to e-wallets and crypto are typically instant, while bank transfers may take between one and five banking days.

Bonuses and Promotions

Our welcome package at Run4Win is available on your first four deposits, offering up to 4,000 EUR (or 6,400 AUD) plus 300 Free Spins. We at Run4Win structure this as follows: a 150% match up to 500 EUR plus 100 Free Spins on Big Bass Bonanza for your first deposit; a 50% match up to 1,000 EUR plus 50 Free Spins for your second; a 100% match up to 500 EUR plus 50 Free Spins for your third; and a 25% match up to 2,000 EUR plus 100 Free Spins for your fourth. The minimum qualifying deposit is 20 EUR or 30 AUD.

We also offer daily bonuses with a minimum deposit of 20 EUR and a 40x wagering requirement valid for three days, including Monday SPINS, Tuesday POWER, Wednesday GOLD, Thursday DOUBLE, Friday CHANCE, Saturday FEST, and a Sunday bonus. All bonus terms, including wagering requirements, game weightings, and expiry dates, are detailed on our promotions page and form part of these Terms and Conditions. We reserve the right to amend, withdraw, or refuse any bonus offer at our discretion, particularly in cases of suspected abuse.

Loyalty and VIP Programme

Our loyalty programme consists of 28 levels across 5 tiers, beginning with Rookie, Explorer, Expert, and continuing upward. You earn 1 status point for every 99 EUR wagered on slots. Level rewards are issued as free spins and cash, subject to wagering requirements of x20 to x25. Run4Win's VIP programme offers instant VIP status, and from the Legend level onward, we provide weekly cashback. VIP cash rewards are capped at x10 the bonus value, while free spin rewards are capped at 300 EUR.

Fair Play and Game Providers

We feature games from approximately 100 providers, including Pragmatic Play, BGaming, Relax Gaming, Hacksaw Gaming, Red Tiger, Evolution, Amusnet, Novomatic, and many others. Our live casino is powered by Evolution, Ezugi, Pragmatic Play Live, Amusnet Live, Absolute Live Gaming, and Plati Live. All games on our platform use certified random number generators, and we do not interfere with game outcomes. Jackpot games are available with a combined jackpot pool exceeding 6,504,497 EUR.

Responsible Gambling

We are committed to promoting responsible gambling and offer tools such as deposit limits, self-exclusion, and cooling-off periods. If you feel your gambling is becoming a problem, we encourage you to contact our support team or seek assistance from independent organisations specialising in gambling addiction.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if we suspect fraud, collusion, bonus abuse, or any breach of these terms. In such cases, we may withhold winnings pending investigation. You may also close your account at any time by contacting our support team.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from your use of our services, including technical failures or third-party payment issues.

Customer Support and Dispute Resolution

Our customer support team is available 24/7 via email and contact form at [email protected]. If a dispute cannot be resolved directly with us, you may escalate the matter to the EGIS alternative dispute resolution service. We aim to respond to all queries promptly and fairly.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or operational practices. We recommend reviewing this page periodically. Continued use of Run4Win after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please reach out to our support team at [email protected]. We are here to help and ensure your experience with us remains enjoyable and secure.